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Technical enquiries

Contact LuxMV

Share the part, the feature to reveal, and the imaging setup. LuxMV replies during business days.

info@luxmv.comWhatsApp

Engineering Inquiry & Selection Support

Select your request type below. Our optical engineering and sales team can discuss technical feedback, quotation, and available sample evaluation options.

For confidential drawings or sample images, please arrange an NDA before sharing them.
Add technical context (optional, helps speed evaluation)

For drawings or sample images, include a secure download link or email them with your inquiry reference. Agree confidentiality terms before sharing sensitive material.

Sample evaluation options and any confidentiality terms are confirmed with our team before testing.
Submissions are checked for spam. If the form does not work, email info@luxmv.com.
Do not send confidential files through an unsecured channel. Contact us first to agree an appropriate method for drawings, samples, or proprietary inspection information.
Selection references

Send evidence, not only a message

A stronger inquiry includes the sample surface, optical constraints, and expected production context. These examples show the evidence our team can discuss with you.

Catalog photograph of a metal surface beside the bar-lit result with scratches visible
Catalog examplePrepare the sample contextA workpiece photo and the lit result make the first reply more useful. This pair is from a LuxMV metal inspection sheet.
LuxMV machining area with CNC equipment used for lighting housings
MachiningHousings are machined hereMachining area for lighting housings.
SMT placement line in the LuxMV production area
ProductionSMT placement lineSMT placement line for lighting boards.
Direct contact

How can you communicate with our engineering sales team?

Direct technical communication accelerates project feasibility assessment by connecting you with specialized optical engineers. Use email for drawings and project context, or WhatsApp for a quick initial conversation. Please include your company name and application where possible.

info@luxmv.comWhatsApp

LuxMV replies during business days. Feasibility, quotation, sample-testing, and document timelines can be confirmed after the project details are clarified together.

Prepare your enquiry

What essential details should you include to optimize the optical setup?

Mechanical and optical constraints give the first reply a concrete setup to discuss.

  • Part material, finish, target feature, defect, or measurement requirement.
  • Field of view, working distance, camera, lens, exposure, speed, and trigger details.
  • Available mounting space, ambient light, enclosure, and environmental constraints.
  • Representative images, drawings, or samples when available.
What happens next

What are the next steps in our engineering review process?

The review follows the inspection condition, then the lighting options, then the quotation or sample-testing scope.

  1. We discuss the application and identify useful selection details.
  2. We discuss suitable lighting geometry, wavelength, control, and mechanical options.
  3. Quotation, documentation, or sample-testing scope can then be confirmed for the specific project.
FAQ

What are the most frequently asked questions about quotations and technical support?

What information helps with a machine vision lighting quotation?

Send the part material and finish, target feature or defect, camera, lens, field of view, working distance, exposure, speed, trigger mode, and mounting restrictions when known.

Can I discuss a custom machine vision light before selecting a catalog model?

Yes. Share the inspection condition and available samples or drawings so the optical geometry, wavelength, controller mode, and mechanical constraints can be discussed before a configuration is confirmed.

How will LuxMV handle my enquiry?

LuxMV replies during business days. The right contact, feasibility discussion, quotation scope, and any sample-testing arrangements depend on the project information and conditions shared.